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Helping you find the right
Landlords & Tenants
Our vision is to create an industry worth trusting .
All You Need To Know
frequently asked questions
Rate My Landlord / Tenant is a platform that allows users to rate and review landlords, tenants, buyers, sellers, and agencies to promote trust and transparency in the rental and property market.
Users can register as a landlord, tenant, buyer, seller, or agency. Once registered, they can search for ratings, leave reviews, and access detailed information through a paid subscription.
Yes, all user data is protected under the Protection of Personal Information Act (POPIA). Your details are only used for rating purposes and are not shared with third parties.
Yes, our platform operates on a subscription model. Various pricing plans are available to access different levels of search results and information.
Tenants are rated based on criteria such as timely payment of rent, property maintenance, lease adherence, communication, and overall behavior.
Landlords are assessed on factors including maintenance response time, communication, fair treatment, lease clarity, and property condition.
Yes, if you believe a review is false or unfair, you can report it to our support team for investigation.
You can register on our website by selecting your category (landlord, tenant, buyer, seller, or agency) and completing the sign-up form.
No, only registered and paid users have access to ratings and reviews.
You will lose access to the rating database, but your account will remain active. You can renew your subscription at any time.
You can reach us via email at tarryn@rate-my.co.za or call 073 108 6723 for assistance.